1. Agreement to these terms
By using b5marketing.com you agree to these terms. If you do not agree, please do not use the site.
2. What we do
B5 Marketing builds, installs, and maintains AI agents and related marketing systems for businesses, and provides consulting, auditing, website, and audience-building services. Descriptions and prices shown on this site are for information only and are not an offer or a binding quote.
3. Pricing and proposals
Prices displayed on this site are starting prices and may change at any time without notice. The price that applies to you is the one stated in your written proposal or service agreement. Custom and enterprise work is quoted individually.
4. Payment and subscriptions
One-time build fees are invoiced as set out in your agreement. Monthly care plans and subscriptions bill automatically on a recurring basis until cancelled. You may cancel a monthly plan effective at the end of your current billing period by emailing us; we do not prorate partial months. Annual prepaid plans are non-refundable except as required by law or as stated in your agreement. Late payments may result in services being paused.
5. What we promise, and what we do not
We stand behind the things within our control: the scope described in your agreement, the response-time commitment stated for your AI agent, and the reporting cadence we set out.
We do not guarantee business results. We do not promise a specific number of leads, appointments, sales, revenue, search rankings, or return on investment. Marketing and AI outcomes depend on your market, your pricing, your offer, your follow-through, and factors none of us controls.
6. Third-party tools and AI output
Our services are built using third-party platforms and artificial intelligence models that we do not own or operate. Those providers may change, price, limit, or discontinue their services at any time. AI-generated output can contain errors and should be reviewed by you before it is relied upon for anything consequential. You remain responsible for reviewing communications sent on your behalf and for compliance with the laws and regulations that govern your industry — including advertising, licensing, privacy, healthcare, financial services, and messaging consent rules that apply to your business.
7. Your responsibilities
- Provide accurate information and timely access to accounts we need in order to do the work
- Hold the rights to any content, logos, or data you give us
- Review and approve materials before they go live where your agreement calls for it
- Comply with the laws that apply to your business and your customer communications
8. Ownership
Once you have paid in full, you own the deliverables created specifically for you. B5 retains ownership of its own underlying methods, templates, prompt libraries, playbooks, tooling, and pre-existing materials, and may reuse them. Digital products such as e-books and courses are licensed to you for your own business use and may not be resold or redistributed without written permission.
9. Confidentiality
Each of us will protect the other's non-public business information and use it only to perform the work.
10. Digital product refunds
Digital downloads such as e-books are delivered immediately and are generally non-refundable. If a product does not work or is not what was described, email us within 14 days and we will make it right.
11. Limitation of liability
To the maximum extent permitted by law, B5's total liability arising out of or relating to our services is limited to the amount you paid us in the three months before the claim arose. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost business opportunity.
12. Website content
Content on this site is provided for general information and does not constitute legal, financial, tax, or professional advice. Sample conversations and demonstrations shown on this site are illustrative examples, not recordings of real customer interactions. Client names appear with permission.
13. Changes
We may update these terms. The version posted here at the time you use the site is the version that applies.
14. Governing law
These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Florida.
15. Contact
Questions about these terms: del@b5marketing.com